Contact Support

You can contact hostgator via telephone, e-mail, or by clicking the live chat icon on the left.

 

Ticket System

This can be used to view your ticket history as well as create new tickets.

 

Billing System

The billing system allows you to change your credit card on file, update your address, view past invoices, and pay due invoices.

  

Knowledgebase


Search through our knowledgebase to quickly find answers to your pre-sales, billing, and support needs. Our knowledgebase contains tutorials with step by step movies on how to do practically everything related to your account. This thing is amazing! 99% chance your question is answered already.

Flash Tutorials


This page has a long list of flash movies on how to do different things in Cpanel and WHM ranging from how to create a mail account to changing DNS servers are your domain register to suspending accounts.

Online Hosting Community


Our forum allows customers to interact with each other, discuss issues and share experiences. Our forum is a great place to learn and get help from fellow users. Want an unbiased opinion about our services? This is the place to get it!

 

* Technical support is available via our online ticketing system (email) & Live Chat only. We do not provide technical phone support. We do have technicians physically at each of our Data Centers 24/7, 365 days per year. Please submit tickets for all forms of support and they will be answered promptly.